This can be a very scary moment if you are not prepared. Of course, it doesn't have to be. While you are screening and comparing prices you can put this potential problem to rest before you even get started.
Truckers/Carriers licensed and permitted by the FMCSA (Federal Motor Carrier Safety Administration) are required to have insurance. The real question you need to discover is do they have it? You can find out for yourself online at the Federal Motor Carrier Safety Administration web site.
While discussing this with a carrier/trucker, simply ask them to fax or mail you a copy of their proof of insurance. If you have selected an Auto Transport Broker to work with, you will quickly discover that he is only to happy to provide you with the needed information. This type of service is part of what a Broker does.
But, what do I do if my car is damaged during car shipping ?
Answer: When the car arrives at it's destination, do not sign the bill of lading until you (or your representative) and the driver inspect the car together. If damage is present that was not there when the car was shipped, note it on the bill of lading before signing and get a copy. Ask the driver for his proof of insurance (you are looking for cargo insurance not liability insurance) All you need do is file a claim with the Carrier's Insurance Provider along with a copy of the bill of lading that shows the damage (signed by both you and the carrier) and an estimate of repairs from a body shop.
When you discover damage and you are still with the driver, this is the best time to attempt to call his insurance company and ask them for instructions on filing your claim. Most of the time they will simply share with you the steps in doing so. They have no reason to be less than helpful. Don't worry if you can't reach them while with the driver, this is a great time to call your Auto Transport Broker, he can assist.
Don't forget: Household goods being transported inside your car are not supposed to be there (by rules of the Federal Motor Carrier Safety Administration) and are not covered in the driver's insurance.
Surprisingly, light damage is not unusual during the shipment of vehicles and normally it is handled in a rather routine way. Don't worry, you will be taken care of and your car fixed. Guess what, this is indeed a little problem and it will go away.
If you are working with an Auto Transport Broker, relax because most of them check out the truckers you will use very carefully during the quoting process. Part of their job is to only select the good guys. You can count on it.
About the Author:
During transporting a Car, Truck, Boat, RV or Atv you will want to see Campbell Shahan's great article auto transport on damages done to cars during transporting. It contains all of the do and do not things you really need to know.
